CLINIC OPERATIONS COORDINATOR

Join the team at CRAICCHS to apply your health, administration and people skills to oversee the day-to-day functions of all the CRAICCHS clinics.
  • A full-time, Monday to Friday work week.
  • 5 days Gifted Leave in December each year.
  • Opportunities for further study and career progression.

The Opportunity:

Apply your skills and expand your career with a full-time opportunity to join the team at CRAICCHS in Cherbourg.

Oversee the day-to-day administrative functions of the health clinics in Cherbourg, Wondai, Kingaroy and outreach centres to ensure a high standard of client care in a culturally responsive manner.

The Benefits:

  • Full-time – 38 hours per week Monday to Friday.
  • Salary Sacrifice Packages available.
  • Portable long service leave (Q-Leave) for eligible staff.
  • 5 days Gifted Leave each year in December.
  • Opportunities for further study and career advancement within the organisation.
  • Relocation allowance for eligible applicants.
  • Regional location.
  • Participation in health and well-being initiatives.
  • A supportive work environment.

About CRAICCHS:

Cherbourg Regional Aboriginal and Islander Community Controlled Health Service (CRAICCHS) is a Aboriginal and Torres Strait Islander community-controlled organisation.

CRAICCHS objective is to provide access to holistic and client-centred quality primary health care and social and emotional wellbeing services to the Aboriginal and Torres Strait Islander communities in the South Burnett regions.

Key Duties:

Reporting directly to the Executive Manager Primary Health, the duties will be diverse, and although not limited to, will include:

  • Supervise and coordinate the daily duties and operations of the health clinics, medical administration and transport teams.
  • Ensure clinic operations and activities are effectively planned, delivered, monitored and reviewed with a focus on continuous improvement.
  • Ensure the completion of all compliance activities to maintain accreditations and professional standards.
  • Provide leadership and assist with recruitment, induction, training and performance management for clinic staff.
  • Oversee client transportation to ensure clients are transported to and from clinic appointments safely and effectively.
  • Manage, schedule and coordinate Allied Health services at all clinics
  • Coordinate and monitor all Medicare and Best Practice administration functions.
  • Ensure all relevant registers and reporting are completed accurately and in a timely manner.
  • Liaise with government agencies, local authorities, community organisations and other CRAICCHS staff.
  • Represent CRAICCHS at meetings, conferences and seminars as required.
  • Ensure data, reporting and compliance obligations to relevant funding bodies are met.
  • Develop a strong team and workplace culture that is committed to CRAICCHS strategy, mission, vision and values as outlined by the Board.
  • Undertake other duties as required, that are within the scope of your skills, competence and training.

Key Requirements:

The successful applicant will be able to demonstrate:

  • A minimum of Cert IV in the Primary Health Care sector or related fields and/or related extensive experience.
  • Strong leadership, people management, planning, organisational and administrative skills.
  • Knowledge of comprehensive primary health care principles including social determinants and their application within a regional Aboriginal community setting.
  • A passion, advocacy for and understanding of health issues relating to Aboriginal and Torres Strait Islander clients including Closing the Gap priorities.
  • A commitment to culturally safe engagement and practice with Aboriginal and Torres Strait Islander clients, their families and the community.
  • A working knowledge of the Medicare, Quality Management and Continuous Quality Improvement systems within a health care setting.
  • Proven problem solving, negotiation and conflict resolution skills.
  • Proven networking and industry relationship building skills within the community and with related Government and non-Government organisations.
  • Proven communication skills to effectively engage sensitively with Aboriginal and Torres Strait Islander people, those with disability and diverse characteristics and life experiences.
  • Competent computer skills for the use of business technology, internet, MS Office, medical software (Best Practice), electronic client records, information management systems and quality management systems.
  • The willingness to learn and complete ongoing professional development and training.
  • Current Blue Card (Working with Children Check) or the ability to quickly acquire.
  • Current CPR and First Aid Certs or the willingness to obtain.
  • Current driver licence.
  • Documentary evidence to verify either vaccination against or are not susceptible to any of the following Vaccine Preventable Diseases: Hepatitis B; Measles, Mumps, Rubella (MMR); Varicella (chickenpox) and Pertussis (whooping cough).

Although nit essential requirements, preference will be shown to applicants also able to demonstrate any of the following:

  • Relevant post-graduate qualifications in community services, health, social science, project management or other relevant areas.
  • Experience working with Aboriginal and Torres Strait Islander communities.
  • Sound knowledge of Aboriginal and Torres Strait Islander communities and organisations in the South Burnett region.
  • Aboriginal and Torres Strait Islander cultural competency training.

Applications:

Applications should be submitted directly from this website and include a current resume.

Enquiries:

Enquiries may be directed to Employment Matters by calling Bob on 0429 000 139 or Edson on 0416 725 389.

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CLINIC OPERATIONS COORDINATOR

Posted: 02 Oct, 2026

Location: Cherbourg

Full-time